A new roof is a big investment and usually one that is necessary to protect your home and family. Roof replacement in West Texas is usually due to storm damage, and that may mean the damage can be covered by your homeowners insurance. But before you file an insurance claim to replace or repair your roof, finding a local, reliable roofing company is key.  A credible roofing company like CT Roofing & Construction works with insurance companies so we understand the process for estimates. Your roofing company should work as an advocate for you with your insurance company to ensure you get a fair settlement for the work that is required to effectively repair or replace your roof. Here are top tips for choosing  the right roofing company:

Look for Local

During hail season, it seems roofers come out of the woodwork. Beware of fly-by-night companies who set up shop for a few months and then disappear again after the work is complete. Local roofing companies like CT Roofing & Construction know the area well and can therefore suggest the types of roofs that are most appropriate to weather the high winds and hail we see every spring. Local roofers have access to local resources. That means access to materials and subcontracts to complete your job in a timely fashion as well as respond quickly and effectively in an emergency.

Check for Insurance and Licenses

Did you know that only 21 states require roofers to be licensed and Texas is NOT one of them? Although it is voluntary for Texas roofers to be licensed, hiring a licensed company brings benefits and a level of trust that you should consider. CT Roofing & Construction is licensed by the Roofing Contractors Association of Texas (RCAT). This means we have passed the safety and knowledge examination for both residential and commercial roofing as well as have proof that we carry the required liability insurance and are bonded. 

A high-quality roofing company will also carry all required insurance for its workers, which will cover them in the event someone is hurt during your roof’s installation. As a homeowner, you should never work with a contractor that can’t provide proof of proper insurance for its employees.

Note How Well They Communicate 

New roof installation or repair is a process and takes time. It requires coordination with subcontractors and insurance. Weather and scheduling with homeowners and suppliers must be factored in as well. A well-communicated plan and clear updates are crucial to maintaining your confidence in the roofing company and job well done.

From the very beginning of the project, note how you have been communicated with. Are your calls and questions answered quickly and thoroughly? Have you received the documentation you asked for?  Has the roofer detailed a timeline and followed through on their commitments?

Consider Roof Type Expertise and Authorized Installer

No one shingle fits every roof. Look for a roofer who can give you choices and make suggestions for your unique situation. A roofer who is certified in multiple types of roof material and style will have the necessary training and equipment to install your roof correctly without risking the warranty. Ask about material choices, installation techniques, and recommendations from your roofer. 

For instance, CT Roofing & Construction is the exclusive provider of the EnduraShake Roofing System, a low maintenance, long-lasting fire, and hail resistant roof. Many companies offer specialty options like this. Asking your roofing company for their recommendations will give you another way to evaluate the quality of your roofer.

Look at Past Work and Ask for References

Ask people you know and trust what they’ve heard or experienced with the roofers you are considering. A roofer’s reputation should be a critical part of your evaluation.  Ask your roofer for references as well. Examine their work, call people who have used them, and look them up with the Better Business Bureau (BBB). 

Pay Your Own Deductible 

Any contractor who claims they can handle the repair without having the homeowner pay their insurance deductible is committing insurance fraud and endangering the homeowner. The insurance deductible is the responsibility of the insured, and the contractor should reflect that in the quote without inflating the estimate to cover all or part of the deductible.

Clear Estimates on Pricing

Most roofers offer free inspections and estimates. This is another good way to compare and contrast companies in person. Never accept an over-the-phone estimate as it’s impossible to give an accurate assessment without seeing the roof in-person. You also want to get your estimate and all the job details in writing. Unless the scope of the project changes, a reliable roofer should not go over budget. Carefully examine and understand the terms of the estimate and ask lots of questions upfront.

Price Isn’t the Only Thing That Matters 

While shopping the market for the roofing company that best fits your needs and expectations is important, be sure to also evaluate multiple price estimates. Don’t just look for the lowest cost, but the best cost for the best approach to your project. Dishonest or inexperienced roofers may save you a few bucks but could cost you more in the end if the job is shoddy or causes additional damage.

Your house is your greatest investment, so it’s important to carefully consider and vet your roofing company to be sure they are right for the job.